Broghill Exchange Policy
At Broghill, we value our customers and want to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your product, you may exchange it under the following conditions:
- Items must be exchanged within 7 days of delivery.
- Products must be unused, unwashed, and in their original packaging with all tags attached.
- Sale or discounted items exchanged on sale price.
- Customers will bear the shipping costs for exchanges.
- Exchanges are subject to product availability. If the item you want is not available, you may choose another item of equal value or receive store credit.
Broghill Privacy Policy
We take your privacy seriously at Broghill. Here's how we handle your personal information:
- We collect only the necessary data (such as name, address, contact information) to process your orders and provide better service.
- Your data is never sold or shared with third parties except for trusted partners (such as shipping services) who are necessary for fulfilling your order.
- We use industry-standard encryption to protect your data.
- By using our website, you consent to the collection and use of your information as outlined in this policy.
Broghill Refund Policy
Broghill does not offer refunds unless the product you received is defective or damaged. If you believe you have received a faulty item, please contact our customer service team within 48 hours of receiving your order.
- To initiate a return, please email us with your order details and images of the defect.
- If approved, the refund will be processed, and the amount will be credited to your original method of payment within 7-10 business days.
- Sale or discounted items are not eligible for refunds.
Broghill Shipping Policy
At Broghill, we strive to deliver your orders as quickly as possible. Our shipping policies are:
- Standard shipping usually takes 5-7 business days.
- For international orders, shipping may take 10-14 business days.
- Shipping costs will be calculated at checkout based on the delivery address.
- Broghill is not responsible for any delays caused by the shipping carrier or customs processes.
Broghill Terms of Service
By using Broghill's website and making purchases, you agree to the following terms:
- All content on the website is the property of Broghill and may not be reproduced without permission.
- Prices and product availability are subject to change without notice.
- Broghill reserves the right to cancel orders for any reason, including but not limited to suspicion of fraud or incorrect pricing.
- Any disputes will be governed by the laws of PAKISTAN